Frequently Asked Questions

  • Does Snyder’s-Lance use GMO or bio-engineered ingredients in its products?

    We take pride in our ability to make a variety of wholesome products for consumers to enjoy. We are committed to being transparent so that everyone can understand what goes into the products they buy from us. For those consumers that prefer non-GMO products, we offer a number of options under a variety of names including Cape Cod®, Kettle®, Late July®, Snack Factory®, and Eat Smart®. We will also continue to meet additional consumer demands by offering innovative and better for your snacks, some of which may contain GMO ingredients.

  • Do you have recipes using Snyder’s-Lance products?

    Yes, please visit the brand’s website for recipes.

  • How do I request a donation from Snyder’s-Lance?

    Please visit our Community page for more information about Snyder’s-Lance donations.

  • Where can I find a Snyder’s-Lance product?

    Please visit our brand sites for a product locator tool. The brand sites can be found on the Our Brands section of this website.

  • Something is wrong with the product that I purchased. Who can I talk to?

    If you have a product complaint, please fill out the “Email Us” form on this website and a customer service representative will be in touch within 48 hours.

  • How do I apply for a job at Snyder’s-Lance?

    Snyder’s-Lance is committed to creating a diverse, inclusive and satisfying workplace for all current and future associates. Our success lies in our people, and we invite you to explore the numerous exciting opportunities across North America by visiting http://www.snyderslance.com/careers Once you identify your role of interest, you can submit your resume online for consideration.

  • Do you give plant tours?

    Snyder’s–Lance currently offers plant tours in our Hanover, Pennsylvania bakery and our Cape Cod Potato Chip factory in Hyannis, Massachusetts.

    If you cannot make it to Hanover or if you just want to learn about Snyder’s of Hanover pretzels, you might enjoy our virtual tour. For more information visit: http://www.snydersofhanover.com/about-us/bakery-tour-info.html

    If you cannot make it to the Cape or if you just want to learn about Cape Cod Potato Chips, you might enjoy our online tour. From our farmers’ fields, to your table – see for yourself how our legendary chips are made. For more information, please visit www.capecodchips.com/visitors/factorytour.aspx

  • How can I get coupons for your products?

    Snyder’s-Lance does not offer coupons upon request and we do not maintain a coupon mailing list at this time. Our coupons are usually tied to specific promotions, and we welcome you to visit our brand and social media sites for more information on our current promotions.

  • How can I open an account to sell Snyder’s–Lance products?

    Snyder’s–Lance offers many opportunities for business partnerships so that you can sell Snyder’s-Lance products. Accounts are set up based on estimated volume of orders, product mix, location and other business criteria. Please contact us through our IBO Website so that we can help with your specific request. Thank you for your interest in our Snyder’s–Lance family of products.